We offer a 60-day refund policy. Please contact us before returning any product.
Contact: Contact@ReliefCraft.com
Eligibility
- Items must be in their original condition.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Returns must be sent with tracking and insurance.
- Please notify us by email before sending anything back so we can provide instructions.
Process & Refunds
- Email us your order number, reason for return, and (if applicable) photos.
- Ship the item back using a tracked and insured service.
- Once received and inspected, refunds are issued to the original payment method within a few business days.
Defective or Incorrect Items
If you received a defective or incorrect product, contact our support at Contact@ReliefCraft.com. We will assist you and cover reasonable return shipping costs where applicable.