Return Policy

We offer a 60-day refund policy. Please contact us before returning any product.

Contact: Contact@ReliefCraft.com

Eligibility

  • Items must be in their original condition.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Returns must be sent with tracking and insurance.
  • Please notify us by email before sending anything back so we can provide instructions.

Process & Refunds

  1. Email us your order number, reason for return, and (if applicable) photos.
  2. Ship the item back using a tracked and insured service.
  3. Once received and inspected, refunds are issued to the original payment method within a few business days.

Defective or Incorrect Items

If you received a defective or incorrect product, contact our support at Contact@ReliefCraft.com. We will assist you and cover reasonable return shipping costs where applicable.

About Relief Craft

Passion for relief, built for daily life

Quality first, always

We iterate fast, test relentlessly, and work only with vetted manufacturing partners. Every detail—materials, stitching, firmness—serves one goal: reliable, long-lasting relief.

Guided by real customer feedback

We improve what we make by listening. Reviews and support tickets directly shape our updates, from fit and feel to packaging and instructions.

Wellness made practical

No gimmicks. Just thoughtfully engineered products that fit into your routine and help you feel better—night after night.

Our promise

Relief that lasts should be simple. That’s what we build—one product at a time.

— The Relief Craft Team